This tracker allows you to monitor the return status of your Failed Delivery packages. Please note only Failed Delivery packages that have been processed for shipment back to the seller can be monitored using this tool.
Enter your Seller ID in the search box below to get started.
There is no result for the seller ID you entered due to:
(1) Incorrect seller ID,
(2) Seller ID is for crossborder seller, or
(3) Your item is either still on its way to our returns facility, or was delivered to your customer.
You may visit your Orders Overview page to verify, just search for your order and click `Check Logistics`.
REMINDER: The page may take some time to load after searching for your Seller ID. Once this is loaded, searching for a specific order number or tracking number will only take a few seconds. Thank you for your patience.