The OVL (Order Volume Limit) is the maximum number of orders your shop can receive in a day. All sellers have a default OVL of 10,000. New sellers who are live for less than 90 days have an OVL of 150.
This limit is set by Lazada depending on your fulfillment performance and the value is refreshed every Monday. The OVL will be reduced when you have a high cancellation rate or when you failed to comply with our requirements or policies.
This OVL Checker allows you to see your shop's OVL for the day including the actions you may need to do (if any) to lift/remove the limit.
Ang OVL (Order Volume Limit) ay ang bilang ng pinakamaraming orders na pwedeng pumasok sa inyong shop sa loob ng isang araw. Ito ay normally 10,000 orders para sa old sellers or 150 orders para sa sellers na less than 90 days pa lamang sa Lazada.
Gamit ang OVL Checker, maaari niyong makita ang OVL ng inyong shop para sa araw na ito kasama ang mga kailangan niyong gawin para maiangat o maibalik sa normal ang inyong OVL.
Enter your Seller ID in the search box to know the reason for your OVL.
Ilagay ang inyong Seller ID sa search box para malaman ang rason ng pagbaba ng inyong OVL.
NOTE: The data shown in this tracker is updated as of:
NOTE: Ang data na makikita dito ay updated as of:
There is no result for the Seller ID you entered due to either:
(1) Incorrect Seller ID, or
(2) Your store's Order Volume Limit is at the standard value of 10,000 (regular sellers) or 150 (for new sellers < 150 days selling in Lazada).
Cancellation Rate >10% AND at least 5 Cancelled Items in the past 7 days
Higit o equal sa 10% ang inyong Cancellation Rate noong nakaraang 7 araw
Cancellation Rate between 5-30% AND at least 10 Cancelled Items in the last 4 weeks
Equal sa 5% hanggang 30% Cancellation Rate na may 10 or higit pang cancelled item last 4 weeks
Cancellation Rate between 30-70% AND at least 10 Cancelled Items in the last 4 weeks
Equal sa 30% hanggang 70% Cancellation Rate na may 10 or higit pang cancelled item last 4 weeks
Cancellation Rate greater than 70% AND at least 10 Cancelled Items in the last 4 weeks
Higit o equal sa 70% ang Cancellation Rate na may 10 or higit pang cancelled item last 4 weeks
0 OVL or account deactivation due to non-compliance to seller policies
0 OVL dahil sa hindi pagsunod sa seller policies
Coverage of the criteria
- Time period with high cancellation
- Time period na mataas ang order cancellation
- Estimated effectivity of store's OVL
- Estimated effectivity ng OVL
Below are the computations used to calculate your store's performance during the highlighted time period
Nasa ibaba ang mga computation na ginamit upang i-calculate ang inyong store performance sa loob ng naka-highlight na time period sa kalendaryo.
Orders are counted towards Seller Fault Cancellations when they are cancelled by seller or Lazada due to:
Ang mga order ay nabibilang sa Seller Fault Cancellation kapag ito ay kinansela ng seller o Lazada ng dahil sa:
- Seller ran out of stock
- Seller failed to handover the package to our logistics partner
- Wrong price/Pricing error
Action Steps
You can improve your OVL by ensuring that your stock levels and prices are accurate to prevent cancellation.
Maaring i-improve and iyong OVL sa pamamagitan ng pag tiyak ng inyong stock levels at presyo ay tama upang maiwasan ang cancellation.
Once your cancellation rate has improved, your OVL will reset to the default OVL of 10,000 or 150 the following day.
Kapag na-improve mo na ang iyong cancellation rate, ang OVL ay mag re-reset sa default na OVL na 10,000 or 150 sa susunod na araw.
To maintain a default OVL of 10,000 or 150, make sure to:
- Avoid placing virtual stocks on Seller Center - only place actual stock count that is available on hand to avoid any cancellations.
- Set an order's status to RTS once an order has been packed and ready to be picked up or dropped off.
- Iwasan mag lagay ng virtual stocks sa Seller Center – mag lagay lamang ng aktuwal na stock count na available on-hand para maiwasan ang cancellations.
- Mag set ng order status sa RTS kapag ang order ay nai-pack na at handa nang ma-pick up o i-drop off.
You can improve your OVL by ensuring that your stock levels and prices are accurate to prevent cancellation.
Maaring i-improve and iyong OVL sa pamamagitan ng pag tiyak ng inyong stock levels at presyo ay tama upang maiwasan ang cancellation.
Once your cancellation rate has improved, your OVL will reset to the default OVL of 10,000 or 150 the following Monday.
Kapag na-improve mo na ang iyong cancellation rate, ang OVL ay mag re-reset sa default na OVL na 10,000 or 150 sa susunod na Lunes.
To maintain a default OVL of 10,000 or 150, make sure to:
- Avoid placing virtual stocks on Seller Center - only place actual stock count that is available on hand to avoid any cancellations.
- Set an order's status to RTS once an order has been packed and ready to be picked up or dropped off.
- Iwasan mag lagay ng virtual stocks sa Seller Center – mag lagay lamang ng aktuwal na stock count na available on-hand para maiwasan ang cancellations.
- Mag set ng order status sa RTS kapag ang order ay nai-pack na at handa nang ma-pick up o i-drop off.
New individual sellers are required to be part of COOP (Online Micro Sellers Marketing Cooperative (OMSMC)) to sell in Lazada. If you have incomplete COOP requirements, please make sure to submit all the requirements below to the COOP in order to lift your OVL. Once your submission has been completed and verified, your OVL will be lifted in the next 7 business days.
Requirements to submit to COOP:
- Filled out Membership Form HERE
- Filled out Reactivation Form HERE
You may check this LINK (https://www.microsellerscooperative.com/status) to verify your status with the COOP.
If you want to follow up or have any inquiries, please email the COOP in this address: membervalidation@microsellerscooperative.com
If the scenario above does not apply to you, please fill out the form below in order for us to check your concern. Once submitted, please expect a reply within 24 hours.
Ang mga bagong individual sellers ay required na maging parte ng COOP (Online Micro Sellers Marketing Cooperative (OMSMC)) para makabenta sa Lazada. Kung hindi kumpleto ang inyong COOP requirements, siguraduhing ipasa ang mga requirements sa ibaba para mabalik sa normal ang inyong OVL. Kapag nakumpleto na ito, ang inyong OVL ay babalik sa loob 7 business days.
Requirements to submit to COOP:
- I-fill out ang Membership Form DITO
- I-fill out ang Reactivation Form DITO
Maaaring i-check ang LINK (https://www.microsellerscooperative.com/status) na ito para Makita ang status ng inyong shop with the COOP.
Kung meron pa kayong ibang katanungan, maaaring i-email ang COOP dito: membervalidation@microsellerscooperative.com
Kung hindi kayo bagong individual seller, paki-fill out ang form sa ibaba para ma-check namin ang inyong concern. Magse-send kami ng update sa inyong email sa loob ng 24 hours.
